VÚB banka - Masarykova

Užernici

Všetko rýchlo vybavené, vôbec som ani nemusela čakať. Pobočka je dokonca aj pekná

Отвратительный банк!!!! Обслуживание клиентов на низком уровне!!! Ходят пьют чаи а очереди стоят. Максимально не довольна! Я должна была ходить в банк 8 раз чтобы закрыть карточку!

Pekné priestory, rýchle vybavenie klienta.

This is my first very poor experience in over 20 years I have been visiting this branch. This is the reason why I am writing this review. Miss Nikola Polakova let her team down last week. During our interaction she had a very long face, an attitude and did not apologise once ( nor did her colleague) given that I waited for my card patiently as the last order wasn’t processed correctly. I wasn’t really bothered, my daughter and I had big smiles on and were polite and friendly and purely requesting another card. She was also quite rude to her colleague who made the initial order. That was poor.I would suggest Miss Polakova is properly retrained to face customers and that she acts professionally all the time, regardless how she feels on any given day. I have always enjoyed going to this branch and customer service was always faultless.

Veľké priestory, čisté usporiadané.

6 eur za vedenie uctu a dalsie nevyhody.Nedostatocne informacie pracovnicok banky.